At pk69, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains clearly and honestly what personal data pk69 collects from Pakistani players, why we collect it, how we use it, and the rights you hold over your own information.
Every decision pk69 makes about personal data processing is guided by these six principles, in full alignment with international data protection standards.
pk69 collects your personal data only for clearly defined, legitimate purposes. We never use your data for anything beyond what is stated in this Privacy Policy without your explicit consent.
We collect only the data that is strictly necessary for the purposes described. pk69 does not collect excessive information — if we do not need it to serve you, we simply do not ask for it.
All personal data held by pk69 is protected using industry-standard encryption, access controls, and secure infrastructure. We review our security measures continuously to stay ahead of emerging threats.
pk69 believes you have the right to know exactly what happens to your data at every stage. This Privacy Policy is written in clear language — no buried fine print, no hidden clauses.
You have the right to access, correct, delete, and port your personal data. pk69 has clear processes in place to honour all data subject requests promptly and without unnecessary hurdles.
pk69 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your information exists to improve your pk69 experience — nothing else.
pk69 is an internationally licensed online casino and sports betting platform operating at pk69.pro. The platform is designed specifically for Pakistani players, offering live casino tables, slot games, PSL cricket betting, and a full VIP programme with PKR-denominated deposits and withdrawals.
For the purposes of this Privacy Policy, "pk69", "we", "us", and "our" refer to the licensed entity that operates the pk69 platform. "You" and "your" refer to any individual who visits, registers on, or uses any service offered through pk69.pro.
pk69 acts as the data controller with respect to the personal data of its registered players and website visitors. As data controller, pk69 determines the purposes and means by which your personal data is processed.
This Privacy Policy applies to all personal data processed by pk69 in connection with your use of the pk69 platform, regardless of the device or channel through which you access it — whether desktop browser, mobile browser, or any pk69 application. It applies to players based in Karachi, Lahore, Faisalabad, Islamabad, and all other locations from which the platform is accessed.
pk69 collects several categories of personal data in the course of providing its services. The table below provides a clear overview of each category and specific examples of the data within it.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph | Yes — KYC |
| Contact Data | Email address, mobile number, residential address (city, province) | Yes — account |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history | Yes — payments |
| Account Data | Username, encrypted password, account tier, VIP level, bonus balance, wagering history | Yes — platform |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatic |
| Usage Data | Pages visited, games played, bets placed, deposit and withdrawal patterns, session duration | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When provided |
| Marketing Preferences | Opt-in or opt-out status for promotional emails, SMS notifications, on-site offers | Optional |
pk69 does not intentionally collect any special categories of sensitive personal data — such as racial or ethnic origin, political opinions, health data, or biometric identifiers — except where this is unavoidable during document-based KYC verification (for example, a CNIC photograph). Where such data is incidentally collected, it is processed only for identity verification purposes and is not used for any other purpose.
pk69 collects your personal data through several channels, all of which are described transparently below.
The majority of personal data held by pk69 is provided directly by you during the following interactions:
When you visit and use the pk69 platform, certain technical and usage data is collected automatically through cookies, server logs, and similar tracking technologies. This data is collected to ensure the platform functions correctly, to prevent fraud, and to analyse how players use the site so that pk69 can continue to improve the experience.
In certain circumstances, pk69 may receive data about you from trusted third-party sources, including:
pk69 uses your personal data strictly for the purposes listed below. We do not use your data in ways that would surprise you or that go beyond the reasonable expectations of a player using an online gaming platform.
Every instance of personal data processing carried out by pk69 is grounded in a valid legal basis. The primary legal bases on which pk69 relies are as follows:
Withdrawing consent: Where pk69 relies on your consent as the legal basis for processing — particularly for marketing emails and SMS promotions — you may withdraw that consent at any time by updating your communication preferences within your pk69 account settings or by contacting [email protected]. Withdrawal of consent does not affect processing carried out under other legal bases such as contractual necessity or legal obligation.
pk69 shares your personal data only with trusted parties where it is necessary to provide our services, meet our legal obligations, or protect the integrity of the platform. We do not sell your personal data. The categories of recipient with whom pk69 may share your data are described below.
pk69 engages carefully selected third-party service providers who process personal data on our behalf under strict contractual obligations. These include identity verification providers, payment processors (supporting JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integrations), cloud hosting providers, fraud detection services, customer support platform operators, and analytics providers. All such processors are required to implement appropriate technical and organisational security measures and to process data only on pk69's documented instructions.
The casino games and sports betting markets available on pk69 are powered by licensed third-party game studios and data feed providers. These providers may receive limited technical data — such as anonymised session identifiers — necessary for game functionality. They do not receive your identity data, financial data, or contact details.
pk69 may be required by law, court order, or regulatory direction to disclose your personal data to government bodies, law enforcement agencies, or licensing authorities. pk69 will always seek to ensure that any such disclosure is proportionate and limited to what is strictly required by the applicable legal obligation.
In the event of a merger, acquisition, or sale of substantially all of pk69's assets, personal data held about players may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to the way your data will be processed as a result.
pk69 operates as an internationally licensed gaming platform. As a result, your personal data may be processed by our service providers in countries outside of Pakistan. Where personal data is transferred internationally, pk69 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which it receives under applicable data protection principles.
Safeguards used by pk69 for international transfers include:
If you would like further information about the specific safeguards applied to any international transfer of your personal data, please contact us at [email protected].
pk69 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or our licensing obligations. The table below outlines the standard retention periods applied to each category of data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity / KYC documents | 5 years after account closure | AML and licensing regulatory requirement |
| Financial transaction records | 5 years after transaction date | AML compliance and financial record-keeping |
| Account data | Duration of account + 2 years | Contractual necessity and dispute resolution |
| Support communications | 3 years after resolution | Quality assurance and dispute handling |
| Marketing preferences | Until consent withdrawn | Consent-based processing |
| Technical / log data | 12 months | Security monitoring and fraud prevention |
| Self-exclusion records | Indefinite (permanent exclusions) | Responsible gaming compliance |
Where data is retained beyond the active period of your account solely to meet regulatory obligations, it is archived and access is restricted to authorised compliance personnel only. When data is no longer required, it is securely deleted or anonymised.
pk69 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, analyse site usage, and where you have consented, deliver personalised promotional content. A cookie is a small text file placed on your device when you visit a website.
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential for core platform functions — login sessions, security tokens, responsible gaming tool enforcement | No |
| Functional | Remembers your language, display preferences, and game lobby settings | No |
| Analytics | Tracks anonymised page views, session duration, and feature usage to help pk69 improve the platform | Yes |
| Marketing | Used to deliver personalised promotional offers and measure the effectiveness of pk69 marketing campaigns | Yes |
You can manage your cookie preferences at any time through the pk69 cookie preference centre, accessible from the footer of any page on pk69.pro. You may also configure your browser settings to block or delete cookies; however, please be aware that disabling strictly necessary cookies will affect your ability to use core platform functions including logging in to your account.
As a player on the pk69 platform, you hold a number of rights over your personal data. pk69 is committed to honouring these rights without unnecessary delay. The rights available to you are described below.
To exercise any of the above rights, please contact the pk69 data protection team by email at [email protected] with the subject line "Privacy Rights Request". pk69 will acknowledge your request within 5 business days and aims to fulfil all requests within 30 calendar days. Where a request is complex or where multiple requests are received, this period may be extended by up to a further 60 days, and you will be notified accordingly.
Please note that certain rights are subject to limitations where pk69 is required to retain data to fulfil its legal and regulatory obligations — for example, KYC and AML record-keeping requirements. Where pk69 is unable to fulfil a request in full, we will clearly explain the reason and the applicable exemption.
The pk69 platform is strictly for adults aged 21 and over. pk69 does not knowingly collect, store, or process personal data belonging to any individual under the age of 21. Age verification is a mandatory part of the KYC process and is performed before any withdrawal can be processed.
If you are under 21: You must not register an account on pk69 or attempt to use any of its services. If pk69 discovers that an account has been registered by a person under the age of 21, the account will be immediately closed, all balances will be forfeited, and the matter may be referred to the relevant authorities.
Parents and guardians in Pakistan who are concerned that a minor may be accessing online gaming platforms are strongly encouraged to use parental control software to restrict access to gambling websites on shared devices. If you have reason to believe a minor has accessed or registered on pk69, please contact our support team immediately at [email protected] so that we may take prompt action.
pk69 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
Despite these measures, no online platform can guarantee absolute security. You play an important role in keeping your data safe — please use a strong, unique password for your pk69 account, enable two-factor authentication, and never share your login credentials with anyone.
The pk69 platform integrates with third-party services — including game studios, payment gateways, and analytics tools — that are necessary to deliver a complete and functional gaming experience. While pk69 carefully vets all third-party integrations and requires contractual data protection commitments from all processors, each third party operates under its own privacy policy for the purposes of its own data processing activities.
pk69 is not responsible for the privacy practices of third-party game studios, payment processors, or any other external services. Where a third party processes your data as a data controller in its own right — rather than solely as a processor on pk69's behalf — you should refer to that third party's own privacy documentation for full details of how your data is handled.
The pk69 website does not contain links to unaffiliated third-party websites for commercial or advertising purposes. All links within pk69.pro lead to pages and resources that are part of the pk69 platform itself.
pk69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or the way in which we operate the platform. When material changes are made, pk69 will:
Your continued use of the pk69 platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how pk69 protects your personal data.
Previous versions of this Privacy Policy are available on request by contacting [email protected].
If you have any questions, concerns, or complaints about how pk69 handles your personal data, or if you wish to exercise any of your privacy rights, please get in touch with the pk69 data protection team using the contact details below.
Data Protection Enquiries
Email: [email protected]
Subject line: "Privacy Rights Request" or "Data Protection Enquiry"
Response time: Within 5 business days for acknowledgement; within 30 days for full response.
pk69 takes all privacy complaints seriously. If you contact us with a complaint, we will investigate the matter and respond with our findings and any corrective action taken. If you remain unsatisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction or to the data protection oversight body under whose framework pk69's licence operates.
Your data is in safe hands. Join thousands of Pakistani players enjoying VIP-level cricket betting, live casino tables, and premium slots — all backed by pk69's commitment to privacy and security.
21+ pk69 is strictly for adults aged 21 and over. Gambling can be addictive — please play responsibly. · Responsible Gaming